Our alteration service is exclusively for UNIQLO jeans and pants only.
I've purchased a pair of UNIQLO jeans/ pants for quite a while now and have decided that I would like to have them altered. Is this possible?
Yes, you are able to. Kindly bring along your receipt and pants to any retail stores for alteration.
How long will I have to wait for an alteration in store?
Time may vary from store-to-store. We always try to offer a same day service where we can, but this is dependent on the volume of alterations a store has to do within a day. Kindly check with a staff member for how long it will take for your alteration to be done. They will be able to advise you.
Can I request return or exchange for altered pants?
Products that have been altered are not eligible for return or exchange.
In the unlikely event that you have received incorrect or manufacturing defect product(s), you may contact our customer care team via ‘Chat Support” button (bottom page) or email us (here) for assistance.