Q. About Gift Card
Gift cards can be purchased at any UNIQLO Singapore physical stores and there are non-refundable.
Gift cards issued from UNIQLO Singapore are only redeemable for purchases made at UNIQLO Singapore physical stores and subject to a validity period of 12 months from the date of purchase. You are required to show the physical gift card during your purchase in store when making the payment.
UNIQLO Gift Cards cannot be purchased online nor used as payment (Pay in Store) for online purchases.
Special e-Vouchers can be purchased from the ShopBack App. For more details, click (here).
Frequently Asked Questions
1. How to check my gift card balance?
You can check the gift card balance by visiting any of our store with our cashier.
Alternatively, you may click the button 【CHAT SUPPORT】 on below for further assist from our live chat agent.
2. Can I return the product for purchase paid by gift card?
You may visit any of our stores for exchange request. However, refund is not allowed for purchase paid by gift card.
For more exchange information, please check our FAQ (here).
3. How can I top up my gift card or use it to make a purchase in-store?
The value of the gift card cannot be topped up.
To use your gift card, please queue at the cashier counter and our staff will assist you in scanning it to complete the your purchase.
If there's a balance due, you are required to pay the difference using another payment method (or another gift card).
4. If my purchased amount is less than the amount on my gift card, can I apply the remaining balance to my next in-store purchase?
You can use any available amount balance in your gift card for your next purchases in-store.
5. Can I use mall voucher to purchase the gift card?
The mall voucher cannot be used to purchase the gift card. For more information, you may refer to the mall voucher distributor management.
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Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
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