Q. Accessibility
HOW DO YOU KEEP MY PERSONAL INFORMATION SECURE?
We take your privacy and security very seriously. We work hard to make sure that we only use your information in the ways that you want us to. When you shop our website we protect your payment details so that all your information is encrypted before it is sent over the internet. Please read our Privacy Policy for further details.
HOW SAFE IS SHOPPING ON WWW.UNIQLO.COM?
We realize how important it is to securely store any information that you provide. UNIQLO maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.
Please see below for each system requirement and accessibility.
Starting from 30 September 2021, the recommended environment (OS or web browser) for the UNIQLO online store (PC site) will be changed.
After 30 September 2021, Internet Explorer (IE) will be removed from the recommended web browsers, please use any of the following available recommended browsers below.
If you are using a non-recommended environment, you may not be able to access the UNIQLO Online Store website. Should you encounter a security problem when using a non-recommended OS or browser, please consider updating to the recommended environment.
We take your privacy and security very seriously. We work hard to make sure that we only use your information in the ways that you want us to. When you shop our website we protect your payment details so that all your information is encrypted before it is sent over the internet. Please read our Privacy Policy for further details.
HOW SAFE IS SHOPPING ON WWW.UNIQLO.COM?
We realize how important it is to securely store any information that you provide. UNIQLO maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.
Please see below for each system requirement and accessibility.
Starting from 30 September 2021, the recommended environment (OS or web browser) for the UNIQLO online store (PC site) will be changed.
After 30 September 2021, Internet Explorer (IE) will be removed from the recommended web browsers, please use any of the following available recommended browsers below.
If you are using a non-recommended environment, you may not be able to access the UNIQLO Online Store website. Should you encounter a security problem when using a non-recommended OS or browser, please consider updating to the recommended environment.
OPERATING SYSTEM & BROWSER
| Windows |
Operating System: Window 10
Browser: Latest version of Microsoft Edge / Mozilla Firefox / Google Chrome |
|---|---|
| MAC |
Operating System: Latest version of MAC OS X
Browser: Latest version of Safari |
| Mobile/ Tablet Android |
Operating System & Browser: Android 6.0 or higher
|
| iPhone |
Operating System & Browser: iOS 13.0 or above
|
| Windows Phone |
Operating System & Browser: WP10 and WP 8.x
|
In addition to HTML, uniqlo.com features content using animation and movies. If you are having difficulty accessing this content, we suggest you upgrade to the latest version of the Adobe® Flash® Player.
Beta versions of various OS and web browsers are outside the recommended environment.
The UNIQLO App has ended support for iOS 12 and below on March 11, 2021 (Thursday). If you have iOS12 or lower, please update to iOS13 or higher.
If you are using a lower than Android OS 6.0 version, you cannot update the UNIQLO app to the latest version (7.5.0 or higher).
JAVASCRIPT
Please use a JavaScript enabled browser. You may lose some web page functionality by disabling JavaScript.
COOKIE
This website may place a "cookie" in your browser file. The cookie itself does not contain personal information, although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. You can configure your web browser to refuse cookies, to delete cookies, or to be informed if a cookie is set.
Suggestion Box
Feedback Submitted
Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Singapore
CHAT SUPPORT
* Click "CHAT SUPPORT" to start chatting with our ChatBot.
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Email
Our Customer Care team will get back to you within the next 24 hours submitted Webform.
Phone
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Phone
1800 864 7568
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
