1. UNIQLO
  2. UNIQLO Singapore Customer Service
  3. Delivery
  4. Home Delivery

Q. Home Delivery - How to use DHL tracking website

You can identify your online order (Home Delivery) parcel DHL Tracking ID by logging into your online account in UNIQLO website (here)/ UNIQLO App and viewing your online order history (under membership profile).

User-added image
*The image above shows your online account profile. The Tracking ID is a clickable link that will display your current online order delivery status on the DHL website.

It is normal the Tracking ID showing as 【Invalid】 or cannot be found due to pending DHL collect your parcel in our warehouse. Please try again in the next working days.


Alternatively, copy your DHL Tracking ID from your shipping confirmation email and follow the steps below to track your delivery status.

1) Visit the DHL website (here): 
User-added image
2) Click the 【reference】 
User-added image
3) Input your DHL Tracking ID. Please select the Date Range between from 【Date received shipping confirmation email】 and 【Today's Date】 of checking. 

User-added image
After clicking the 【Track】 button, the web page will display your online order delivery status. 


 
Was this information helpful?
If our FAQs did not answer your question and you need further assistance,
please contact our customer support team via chat, email or phone.
Please let us know why this article is not helpful.
Please let us know which part of this page is hard to understand.Please let us know what information you are looking for.Please let us know which parts of the article are not matching.Please let us know how we can improve our policy/ service to meet your needs.Please share your reason and how we can improve it.

Note: Please do not fill in any personal information.

Your feedback will be shared with our team for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback given here.

Please enter your comments below:


Feedback Submitted

Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.