About Password Setting & Resetting
About Password Setting & Resetting
Table of Contents
About Password SettingsHow to Reset Password
Frequently Asked Questions
About Password Settings
Please set a password that meets the following requirements:
1) At least 8 characters
2) Contains both numbers and alphabet letters
Reminder: Please consider the following points to ensure that your password is safe and secure.
• Avoid using the same password across multiple platforms.
• Avoid using password that can be easily guessed by third party.
How to Reset Password
Please follow the steps below to reset your password.
*Due to personal data and security reasons, our Customer Center is unable to view, edit, or reset your password on your behalf. Customers are required to reset their password via the official process.
【Password Reset Procedure】
1) Access the password reset link (here).
2) Enter your registered email address and click [SUBMIT].
3) You will receive a password reset link via email.
4) Open the link and change your password.
2) Enter your registered email address and click [SUBMIT].
3) You will receive a password reset link via email.
4) Open the link and change your password.
*Please check your spam / junk folder if you do not receive the email.
*The password reset link is valid for 30 minutes.
Frequently Asked Questions
1. I tried to reset my password but failed. The system shows the error message: "Information provided doesn’t match our records. Please check the spelling and try again."
Please ensure that the spelling of registered email address is correct.
If you still encounter this message, it may indicate that your email address is not registered as a member account. This may happen if you have used the UNIQLO APP without completing membership registration. Please click (here) to register as our member.
Suggestion Box
Feedback Submitted
Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Singapore
CHAT SUPPORT
ChatBot can quickly and efficiently resolve inquiries. Tap the guided options for answers to common questions.
Email
Our Customer Care team will get back to you within the next 24 hours submitted Webform.
Toll-Free Phone Number
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
800 321 2015 (Toll-Free)
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
