Terms of Use

Last Updated: 21 October 2026
 

• 1. Intellectual Property
• 1.1
  Uniqlo and the Uniqlo Logo are trademarks of Fast Retailing Co Ltd (“Trade Marks”). All material on this website, including the text, information, graphics, logos, design, layout, downloads, pricing, products and services (“Content”) is owned by or licensed to Fast Retailing Co Ltd. You must not reproduce, transmit, adapt, distribute, sell, modify, publish or store Content or Trade Marks for any purpose, other than with the prior written consent of Fast Retailing Co Ltd, or as permitted by law. All rights of Fast Retailing Co Ltd are reserved.
• 1.2
  Trademarks used on this website to describe third parties and their products are trademarks of those third parties.

   
• 2. Linking and Third Party Content
• 2.1
  You must not link to, frame or mirror any part of the website without Uniqlo's written authorisation.
• 2.2
  The Services may contain links to or display the content of third parties (“Third Party Content”), including links to websites operated by other organisations and individuals (“Third Party Websites”). Third Party Content and Third Party Websites are not under the control of Uniqlo. Uniqlo does not endorse, approve or make any warranty or claim regarding Third Party Content, Third Party Websites or the products, services or information available on any Third Party Website, or in respect of the owner or operator of a Third Party Website or their conduct. If you use or rely upon Third Party Content or Third Party Websites, you do so solely at your own risk.

   
• 3. Terms of Sale
• 3.1
  By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of acceptance by us. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please refer to our Shipping or Returns pages for further information.
• 3.2
  In order to contract with Uniqlo you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Uniqlo retains the right to refuse any request made by you.

   
• 4. Our Contract
  When you place an order, you will receive an acknowledgement e-mail confirming receipt and acknowledgment of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. All orders are subject to acceptance by us. A contract between us for your order will be formed when we accept your order. Your order is accepted when we have accepted payment from you and it has been shipped by us. If we do not accept your order and we have already accepted payment from you, your payment will be fully refunded. You will receive confirmation from us when we have shipped your order.
   
• 5. Pricing and Availability
• 5.1
  Whilst we try and ensure that all details, descriptions and prices which appear on the Services are accurate, errors (including processing errors and errors in product availability) may occur. If we discover an error in the price or payment of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If the order is cancelled and you have already paid for the goods, you will receive a full refund.
• 5.2
  Delivery costs may also be charged; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
• 5.3
  The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
• 5.4
  Certain promotions, discounts, pricing benefits, offers or rewards may only be available to registered members and may not be available for Guest Checkout purchases. Eligibility for any promotion or offer shall be determined by Uniqlo at its sole discretion and in accordance with the applicable promotional terms and conditions.
• 5.5
  Except to the extent we are prohibited by law, you agree that our goods must not be used for trade events, reproduction, resale or be purchased through the Services for the purpose of making profits, without our prior written consent.
• 5.6
  We may impose purchasing limits on our goods from time to time. We reserve the right to cancel any orders that we have identified, or suspect are in breach of those purchasing limits.

   
• 6. Product Descriptions
  In describing the products available to purchase online, Uniqlo attempts to be as accurate as possible. However, Uniqlo does not warrant that product descriptions or other content of any Uniqlo Services are accurate, complete, reliable, current, or error-free. If a product offered by Uniqlo itself is not as described, your sole remedy is to return it in unused condition.
   
• 7. Payment
  Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed.
   
• 8. Discount Coupons or Codes
  We may from time to time offer promotional discount coupons or codes which may apply in respect of any, or certain specified, purchases made through this website. The conditions of use relating to any discount coupon or code will be specified at the time of issue.
   
• 9. Returns and Refunds
  Uniqlo does not take title to returned items until the item arrives at our fulfilment centre. At our discretion, a refund may be issued without requiring a return. In this situation, Uniqlo does not take title to the refunded item. For more information about our returns and refunds, please see our RETURNS Page.
   
• 10. Prohibited Conduct/ Behaviour
• 10.1 You must not:

• 10.2
  Uniqlo reserves the right to block or suspend any user of its Services, and to modify or remove any material uploaded, posted, transmitted or otherwise made available through the Services by any user, without notice. By uploading, transmitting, posting or otherwise making available any material via the Services, you grant Uniqlo a non-exclusive, worldwide, royalty-free, perpetual licence to use, reproduce, edit and exploit the material in any form and for any purpose.
• 10.3
  Uniqlo is not responsible for, and accepts no liability with respect to, any material uploaded, posted, transmitted or otherwise made available through the Services by any person other than Uniqlo. Uniqlo does not endorse any opinion, advice or statement made by any person other than Uniqlo.
• 10.4
  You agree to indemnify Uniqlo and each of the officers, employees, agents, contractors, suppliers and licensors (collectively “Affiliates”) of Uniqlo in respect of any liability, loss or damages (including all legal and other costs on a full indemnity basis) suffered or incurred by them arising (in whole or part) out of the breach of or failure to comply with any of these Terms of Use, or any other default or wrongful conduct in relation to the subject matter of these Terms of Use and/or the Privacy Policy, on the part of you or any of your Affiliates.

   
• 11. Disclaimer
  By accessing the Services, you assume all risks associated with its use, including but not limited to the risk that your computer, software or data may be damaged by any virus transmitted by the Services or by any Third Party Content or Third Party Website. To the extent permitted by law, all warranties, conditions and claims (whether express or implied) arising out of or in any way connected with the Services are hereby excluded. By accessing the Services, you agree to indemnify Uniqlo for any loss, damage, costs or expenses whatsoever suffered by any person or entity arising out of or in any way connected with your access to the Services.
   
• 12. Risk of Loss
  All items purchased from Uniqlo are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
   
• 13. Member Account and Guest Checkout Account
• 13.1
  If you use any Uniqlo Services, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.
• 13.2
  You must not own, hold or control more than one member account. Uniqlo reserves the right to suspend or cancel your member account without prior notice. The membership application may not be approved if you have had your membership cancelled or suspended by Uniqlo in the past.
• 13.3
  You agree to accept responsibility for all activities that occur under your account or password.
• 13.4
  Uniqlo reserves the right, without giving any reason, to (i) disapprove any membership registration, (ii) suspend your account or (iii) cancel your account.
   

• 14. Outages 
  Uniqlo reserves the right to cease, interrupt or withdraw your access to the site for any reason, including without limitation, for upgrades and maintenance of the site.
   
• 15. Privacy Policy
  Our privacy policy, which sets out how we will use your information, can be found at our PRIVACY POLICY page. The Terms of Use are subject to Uniqlo's Privacy Policy. By using the website, you agree to the Privacy Policy.
   
• 16. Jurisdiction
  These Terms of Use are governed by the laws of the Republic of Singapore. If any provision contained these Terms of Use is or becomes legally ineffective under general law or by legislation, the ineffective provision will be severed from these Terms of Use which otherwise continues to be valid and operative.
   
• 17. Contact
  If you have any queries regarding these Terms of Use, please contact us.