1. UNIQLO Singapore Customer Service
  2. Campaign
  3. Thank You Festival 2026

Thank You Festival 2026

Thank You Festival 2026

To show our sincere appreciation for your continued support, we look forward to welcoming you back to a store filled with summer essentials, exciting new arrivals, and great-value items you won’t want to miss.

For more information and limited offers, click (here).

Table of Contents

Lunch Bag
Sure-Win Garapon
ChatterBox Keycharm
ChatterBox UTme
Thank You Card

 
elivery Announcement
 

All orders are processed as usual during this campaign. As 27 May and 1 June are Public holidays, delivery timelines are calculate based on working days (1-4 working days). Orders may appear to take slightly longer when public holidays fall in between, but this is part of the normal delivery schedule.

Extra Days Required on top of Normal Delivery
Product from Different Warehouse*: 1 - 2 working days
Online Alteration: 1 - 4 working days
Gift Service: 1 - 4 working days

【Important Note】
• Working days: Monday to Friday, excluding Public Holidays and weekend
• *This happens when we restock the item from another location after it is sold out online. 
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Lunch Bag

Campaign Period: 15 - 22 May 2026
Available: All Store & Online Purchases 
Color: Blue, Pink, Green and Navy
Dimension: 390 mm (Width) x 400 mm (Height) x 60 mm (Diameter)
Minimum Spend: $100

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Remark
:
1) Minimum spend refers to the final amount after the use of any UNIQLO coupons and purchase of gift cards.
2) One (1x) novelty per $100 spent. While stocks last.
3) Alteration service fees and cost of paper bag can be included as minimum spend.
4) Embroidery fees & gift service fees shall be excluded from the minimum spend calculation.
5) For online purchases, novelty will not show on your order confirmation/ checkout page, but it will only be shown in your physical invoice that will be included in the parcel.  
6) The novelty must be returned (original & good condition) to be eligible for return & refund.
7) Novelty can only be redeemed at the store where the purchase was made.

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Sure-Win Garapon

Campaign Period: 22 - 24 May 2026
Available: All Stores, (except Changi Airport Terminal 1 store and Online Store)
How to Get: Receive a chance to play Sure-Win Garapon when pay using 【DBS/ POSB Cards】 with a minimum spend of $100.

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Terms & Condition
1) Minimum spend refers to the final amount after the use of any UNIQLO coupons and purchase of gift cards.
2) Limited to one (1x) spin chance per DBS/ POSB Cardmember per transaction. While stocks last.
3) Embroidery fees & gift service fees shall be excluded from the minimum spend calculation.
4) Alteration service fees and cost of paper bag can be included as minimum spend.
5) Applicable for DBS/ POSB Credit Card, Debit Cards and NETS.
6) Applicable for Pay-in-Store purchases.
7) All prizes are final and non-exchangeable.


ChatterBox Keycharm

Campaign Period: 22 May onwards
Available: ION Orchard, Orchard Central, VivoCity and Jewel only

How to Get: Redeem one (1x) Chatterbox Archibald Keycharm for purchase of any two (2x) pcs from UTme! X Chatterbox Collection

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Terms & Conditions:
1) Exclusive to UTme! stores only.
2) Limited redemptions, while stock last.
3) Limited to one (1x) redemption per receipt.
4) Redemption is only valid for purchases made at the same store on the day of purchase.

5) Embroidery fees, alteration fees, gift service fees and cost of paper bag shall be excluded from the minimum spend calculation

UNIQLO X ChatterBox UTme

Launch Date: 22 May 2026
Available: ION Orchard, Orchard Central, VivoCity and Jewel only


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Thank You Card

Campaign Period: 15 - 22 May onwards
How to Get: Receive a handwritten Thank You card by our staff with any purchase, limited to first 50 customer daily.

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Frequently Asked Questions
 

1. How do I qualify for the Lunch Bag novelty? Is there a minimum spend?

Customers will receive 1 novelty for every $100 nett spent in a single transaction. The minimum spend is calculated after UNIQLO coupons are applied, and alteration fees and paper bags are included in the spend. 

2. Can I receive more than one novelty? Do I need to split my transaction? 

 Yes, customers can receive multiple novelties. There is no need to split transactions as novelty entitlement is automatically based on total eligible spending (e.g. $200 = 2 novelties).

3. How do coupons, vouchers, and payment methods affect novelty eligibility?

UNIQLO Coupons: Eligibility is based on the final amount after the coupon is applied.
Mall Vouchers: Treated as cash and included in spending.
Gift Card purchases: Not eligible for novelty redemption.

4. If I return my purchase, do I need to return the novelty as well?

Yes. If a refund is requested, the novelty must also be returned in original and good condition together with the purchased item.

5. What happens if the store runs out of novelty? Can I redeem it at another store or via “Pay In Store”?

Novelties are subject to store stock availability and cannot be redeemed at other stores. For “Pay In Store” purchases, novelties (if eligible) will be packed together with the online order and will not be handed out in-store.
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