About Tourist Refund Scheme
The tax refund must be registered at a UNIQLO store on the same day as the purchase. Customers must validate their purchase at the airport before obtaining their refund.
Eligibility
How to Shop Tax Free
Frequently Asked Questions
For the latest information, please refer to the IRAS website (here).
In-Store Purchases
Visit any of our stores, except Changi Airport Terminal 1, on the same day as your purchase and approach our cashier with the following documents to register for a tax refund:1) Passport*
2) E-visit Pass
3) Original Receipt or Invoice
*Customer must present their original passport in person to our cashier.
*Original receipt refers to the physical receipt, e-receipt, or e-invoice.
Online Purchases
2) Visit any of our stores on the date shown on your e‑invoice and present your e-invoice and passport for a tax refund.
*All online orders are issued as e‑invoices only. No physical invoice will be included in the parcel.
*The recipient’s name on the order must match the passport.
【Important Note】
• Tax refund registration must be completed at a UNIQLO store on the same day as the purchase. Requests made after the purchase date cannot be accepted.
• Upon successful tax refund registration, your purchase must be validated at Changi Airport or Seletar Airport before you can obtain your refund via the eTRS Self-help Kiosk.
• Tax refund purchases are not eligible for exchange or refund after the tax refund has been processed.
• Step-by-step instructions will be provided at the kiosk to guide you through the process.
1. Can I combine multiple receipts?
You can combine up to 3 receipts from the same store on the same day for a tax refund.
Receipts from other brands cannot be combined.
2. I am a customer holding a Student Pass or Work Pass. Am I eligible for a tax refund?
Please visit the IRAS website here for the latest information on tax refund eligibility in Singapore.
3. Can I exchange or return items purchased under the tax refund scheme?
No. Items purchased under the tax refund scheme are not eligible for exchange or refund after the tax refund has been processed.
4. Can I register for a tax refund after the purchase date?
No. Tax refund registration must be completed at a UNIQLO store on the same day as the purchase. Requests made after the purchase date cannot be accepted.
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Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
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