Transport Layer Security (TLS)
To protect your personal information, the UNIQLO online store uses secure encryption technology (TLS).
Older browsers or devices that do not support updated security settings may:
• Be unable to access certain pages
• Fail during checkout or payment
1. Update your browser
We recommend using the latest version of:
• Google Chrome
• Safari
• Microsoft Edge
2. Check your device
• Try accessing the site using another device (e.g. mobile or desktop)
• Ensure your operating system is up to date
3. Enable security settings (if applicable)
• If your browser settings allow it, ensure TLS 1.2 or above is enabled.
• Some older browsers and mobile devices may no longer be supported for security reasons
• This is to protect your personal data (e.g. payment details and order information)
If the issue continues:
• Check that your order details are entered correctly (e.g. address, postcode, contact number)
• Try using a different browser or device
1. Why was this change made?
To improve security and protect customer information when browsing and making payments.
2. Does this mean there is an issue with my account?
No. This issue is related to your browser or device settings, not your account.
3. Can I still shop without updating my browser?
In some cases, no. Older browsers or devices may not support the required security standards.
3. What is TLS?
TLS is a security technology that protects your personal and payment information when using the website.
Suggestion Box
Feedback Submitted
Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Singapore
CHAT SUPPORT
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
