Q. About Password Setting & Resetting
Table of Contents
About Password SettingsHow to Reset Password
Frequently Asked Questions
About Password Settings
Please set your password that fulfill the following requirements:
1) Minimum 8 characters
2) Should contain minimum 1 alphabet
3) Should contain minimum 1 number
*The following symbols can be used !"#$%&'()*+,-./:;<=>?@[]^_`{}|~
*If we detected a possibility of unauthorised access, we may reset your password to protect our customers.
Reminder: Please keep the following points to ensure safe and secure when setting your password
• Please avoid using a password that same from other services/ platforms.
• Please avoid using a password that can be easily guessed by third party.
How to Reset Password
Please follow the steps below to reset your password.
*Due to personal data and security reason, our Customer Center cannot view, edit or reset password on behalf. We appreciate our customer may reset their password themselves.
【Password Reset Procedure】
1) Access the link (here).
2) Fill in your registered email address and click [SUBMIT].
3) You will receive an email from system with your personal reset password link within an hour.
4) Open the link and change your password.
2) Fill in your registered email address and click [SUBMIT].
3) You will receive an email from system with your personal reset password link within an hour.
4) Open the link and change your password.
*Please check your email Spam/ Junk folder.
*The password reset link will be valid for 2 hours only.
Frequently Asked Questions
1. I try to reset password but failed. System error showing as "Information provided doesn’t match our records. Please check the spelling and try again"?
Please check if the spelling of provided email is correct.
If still showing the same message, it means that our system is unable to recognize your email address. This will happen when you only downloaded our UNIQLO App without registering as our online membership. Please click (here) to register as our online membership.
Suggestion Box
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Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Singapore
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Toll-Free Phone Number
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
800 321 2015 (Toll-Free)
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
