Q. 【NEW OPENING】 UNIQLO Velocity
UNIQLO Velocity store, located conveniently in the heart of Novena, our newest store offers a refreshed retail experience featuring enhanced Click and Collect services and a diverse range of LifeWear essentials for all.
Join us for exclusive store opening activities and giveaways.
* All campaigns for APP Member exclusive. Not applicable for purchases of UNIQLO Gift Cards.
* Minimum spend refers to the final amount after the use of any UNIQLO coupons and ShopBack Vouchers.
* The alteration fees & gift service fees shall be excluded from the novelty entitlement minimum spend calculation.
* All novelty must be returned to be eligible for return & refund.
For more information and limited offers, please check our page (here).
Join us for exclusive store opening activities and giveaways.
-
UNIQLO x KAMOME BAKERY
Campaign Period: 13 - 15 June 2025
【How to Get】
Redeem a complimentary bake when download the UNIQLO APP.
Remark:
1) No purchase required.
2) Limited to first 200 redemptions daily in UNIQLO Velocity.
3) Limited to one (1x) redemption per APP member. While stocks last.
-
UNIQLO Tumbler【FULLY REDEEMED】Campaign Period: 13 - 15 June 2025【FULLY REDEEMED】
Minimum spend*: $60
Colour: Black
【How to Get】
Receive a UNIQLO Tumbler when spend a min. of $60 in UNIQLO Velocity.
Remark:
1) Limited to one (1x) novelty per APP member per transaction. While stocks last.
2) The novelty must be returned (original & good condition) to be eligible for return & refund.
-
DBS/ POSB Cardmember Exclusive Offer
Campaign Period: 13 - 22 June 2025
【How to Get】
1) Receive a physical 【Next Purchase $6 off UNIQLO Voucher】 when pay using 【DBS/ POSB Credit or Debit Cards】 with a minimum spend of $60*.
2) Valid for 1 redemption per DBS/ POSB Cardmember per transaction. While stocks last.
3) The coupon considered as novelty and it must be returned (original & good condition) to be eligible for return & refund of original purchase.
4) This promotion is exclusive for purchases in UNIQLO Veloctiy, not applicable for Pay-in-Store and online purchases.
【How to Use】- Next Purchase $6 off UNIQLO Voucher
● Valid for next in-store purchase at UNIQLO Velocity (one-time use only).
● Valid for payment with DBS/ POSB card (credit/ debit) payment only.
● Valid for use from 31 July 2025.
● Valid with a minimum spend of $7.
● Please proceed to cashier counter (no self-checkout) to use the coupon.
● This coupon cannot be used with other coupons.
● This coupon is non-refundable and cannot be exchanged for cash in part or in full.
● Purchases made with this coupon are not eligible for refunds, only exchanges.
-
UNIQLO Pocketable Travel Bag【FULLY REDEEMED】Campaign Period: 13 - 19 June 2025
Exclusive: Click & Collect online order at UNIQLO Velocity【FULLY REDEEMED】
Colour: Black / Gray
【How to Get】
The novelty will be packed together with your Click & Collect parcel during your collection*.
*Click (here) to check when can collect your parcel
Remark:
1) No minimum spend required.
2) The novelty entitlement will not be displayed on the online purchase checkout page.
3) Limited to one (1x) novelty per APP member per transaction. While stocks last.
4) The novelty must be returned (original & good condition) to be eligible for return & refund.
* All campaigns for APP Member exclusive. Not applicable for purchases of UNIQLO Gift Cards.
* Minimum spend refers to the final amount after the use of any UNIQLO coupons and ShopBack Vouchers.
* The alteration fees & gift service fees shall be excluded from the novelty entitlement minimum spend calculation.
* All novelty must be returned to be eligible for return & refund.
For more information and limited offers, please check our page (here).
Suggestion Box
Feedback Submitted
Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Singapore
CHAT SUPPORT
* Click "CHAT SUPPORT" to start chatting with our ChatBot.
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Email
Our Customer Care team will get back to you within the next 24 hours submitted Webform.
Toll-Free Phone Number
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
800 321 2015 (Toll-Free)
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
