About Order & Pick

ORDER & PICK allows customers to order and pay online for items available at UNIQLO stores and collect them at their preferred store, in as little as two hours.

【Important Note】
• ORDER & PICK service is available at all stores except UNIQLO Changi Airport Terminal 1 (Transit) store.
• Some products may not be eligible for ORDER & PICK. 
• Order may be cancelled if the product is out of stock during packing. 

Service Limitation
 The following services are not applicable for orders placed using ORDER & PICK:
1. Alteration prior to collection (alteration services are only available after collection at the store).
2. Gift wrapping services
3. Products available only as pre-order items
4. Free gift with purchase / novelty items (where applicable)

ORDER & PICK process flow

Step 1. Order through 【Find in store】 at product page via the UNIQLO APP / website. 
Step 2. Receive an email notification when your order is ready for collection.
Step 3. Pick up your order at the selected store. 

• Steps to Checkout

  Step 1: Select Product
  Select the colour and size to check if the product is available for ORDER & PICK service. 
  
  Step 2. Find the Store
  • Select your preferred store using the 【Find in store】 function.
  • If the product is out of stock at your preferred store, you may select another store with available stock.
  • Order must be collected from the store selected at checkout.
  • Store transfer for ORDER & PICK orders us not available 
  
  Step 3. Add to Cart
  Click 【ORDER & PICK】 button to add the item to your shopping cart. 
  
  Step 4. Proceed to checkout 
  Proceed to checkout as normal in your shopping cart page.
  • You may add multiple products from the same store by continue the above steps. 
  • Combining products from different store in one order is not allowed.