1. UNIQLO
  2. UNIQLO Singapore Customer Service
  3. Delivery
  4. Click & Collect

Q. About Delivery Timeline

Table of Contents
Delivery Lead Time
How to Check Estimated Delivery Time



     
Delivery Lead Time

UNIQLO online order delivery times may vary based on the selected method:

Home Delivery (Ship to Address): 
1 - 4 working days

Click & Collect : 
Orders confirmed between 12:01am - 11:59am SGT (Monday to Saturday):
→ Ready for pickup on same day from 7:30pm onwards.

Orders confirmed on after 12pm on weekdays, Sundays, or Chinese New Year holidays:
→ Ready for pickup on the next working day from 7:30pm onwards


Orders that may require additional processing time

Certain online orders may take longer to deliver due to availability and other factors. Please check as below:
 
 Extra Days Required
Product from Different Warehouse1 - 2 working days
Online Alteration1 - 4 working days
Gift Service1 - 4 working days (Click & Collect only)
Pre-Order1 - 4 working days upon product arrived in warehouse
Bulk PurchaseMinimum 3 weeks
*Working days: Monday to Friday, excluding Public Holidays and weekends. 

     
How to Check Estimated Delivery Time


The Estimated Delivery Time for each online order will be shown after a Delivery Method had been selected during checkout.

After an online order had been confirmed, as estimated delivery time can be viewed from 【Order Confirmation Email】 or by checking 【Order History】 in UNIQLO APP/ website under membership.

(Example: Order Confirmation Email)
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(Example: Order History)
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*You will receive a 【Shipment Confirmation Email】 once your order is packed and handed over to the delivery company.
*The estimated delivery time is for reference; delivery may take an additional 1 or 2 days during the peak seasons.

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