Q. About Delivery Packaging
UNIQLO online orders will be delivered in a carton box or Polymailer bag, carefully chosen to protect your purchase.
Kindly be advised that our products are packed directly before shipping. Please note that, depending on the production factory and timing, the same product may arrive without plastic packaging.
The size and type of packaging materials are selected by UNIQLO based on the product and quantity, so we are unable to accommodate specific requests.
If you’re ordering as a gift, we recommend using our Gift Service (additional fees apply). [Click here for details].
Kindly be advised that our products are packed directly before shipping. Please note that, depending on the production factory and timing, the same product may arrive without plastic packaging.
The size and type of packaging materials are selected by UNIQLO based on the product and quantity, so we are unable to accommodate specific requests.
If you’re ordering as a gift, we recommend using our Gift Service (additional fees apply). [Click here for details].
Suggestion Box
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Contact UNIQLO Singapore
CHAT SUPPORT
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* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Email
Our Customer Care team will get back to you within the next 24 hours submitted Webform.
Toll-Free Phone Number
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
800 321 2015 (Toll-Free)
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
