About Delivery Packaging

UNIQLO online orders will be delivered in a carton box or Polymailer bag, carefully chosen to protect your purchase.

Kindly be advised that our products are packed directly before shipping. Please note that, depending on the production factory and timing, the same product may arrive without plastic packaging.

The size and type of packaging materials are selected by UNIQLO based on the product and quantity, so we are unable to accommodate specific requests.

If you’re ordering as a gift, we recommend using our Gift Service (additional fees apply). [Click here for details].

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Customer Care Operating hours:
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(Including Public Holidays)

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