Q. About Gift Card
Gift cards can be purchased at any UNIQLO Singapore physical stores and there are non-refundable.
Gift cards issued from UNIQLO Singapore are only redeemable for purchases made at UNIQLO Singapore physical stores and subject to a validity period of 12 months from the date of purchase. You are required to show the physical gift card during your purchase in store when making the payment.
UNIQLO Gift Cards cannot be purchased online nor used as payment for online purchases.
Special e-Vouchers can be purchased from the ShopBack App. For more details, click (here).
Frequently Asked Question
1. How to check my gift card balance?
You can check the gift card balance by visiting any of our store with our cashier.
Alternatively, you may click the button "CHAT SUPPORT" on below for further assist from our live chat agent.
2. Can I return the product for purchase paid by gift card?
You may visit any of our stores for exchange request. However, refund is not allowed for purchase paid by gift card.
For more exchange information, please check our FAQ (here).
3. Can I use mall voucher to purchase the gift card?
The mall voucher cannot be used to purchase the gift card. For more information, you may refer to the mall voucher distributor management.
Suggestion Box
Feedback Submitted
Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Singapore
CHAT SUPPORT
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
