1. UNIQLO
  2. UNIQLO Singapore Customer Service
  3. Delivery
  4. Home Delivery

Q. Home Delivery - How to use DHL tracking website

You can identify your online order (Home Delivery) parcel DHL Tracking ID by logging into your online account in UNIQLO website (here)/ UNIQLO App and viewing your online order history (under membership profile).

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*The image above shows your online account profile. The Tracking ID is a clickable link that will display your current online order delivery status on the DHL website.

 

It is normal the Tracking ID showing as 【Invalid】 or cannot be found due to pending DHL collect your parcel in our warehouse. Please try again in the next working days.

To change your delivery address with DHL, please click (here).


Alternatively, copy your DHL Tracking ID from your shipping confirmation email and follow the steps below to track your delivery status.

1) Visit the DHL website (here): 
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2) Click the 【reference】 
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3) Input your DHL Tracking ID. Please select the Date Range between from 【Date received shipping confirmation email】 and 【Today's Date】 of checking. 

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After clicking the 【Track】 button, the web page will display your online order delivery status and you may able to retrieve the Waybill Number as below:
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