Q. Chinese New Year 2025
Happy Chinese New Year!
Cherish new moments in comfort and celebrate the New Year with LifeWear.
* All campaigns for APP Member exclusive. Not applicable for purchases of UNIQLO Gift Cards.
* For online purchases, the novelty will not show during your checkout page but it will only be shown in your physical invoice that will be included in the parcel (while stock last).
* Minimum spend refers to the final amount after the use of any UNIQLO coupons and ShopBack Vouchers.
* The embroidery fees, alteration fees & gift service fees shall be excluded from the novelty entitlement minimum spend calculation.
* All novelty must be returned to be eligible for return & refund.
For more information and limited offers, please check our Chinese New Year festival (here).
Cherish new moments in comfort and celebrate the New Year with LifeWear.
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Online Order Delivery Schedule
Same Day Click & Collect
Same Day collection service will be suspended for online orders placed 27 January 2025 (after 12pm).
All following Click & Collect online order delivery schedule as per below:
Home Delivery
To make sure your online order arrive in time for the celebration of Chinese New Year, be sure to place your order by 22 January 2025.
#Delivery delay beyond the expected delivery dates may occur due to high volume.
#Order place in between 23-30 Jan will take 3-5 working days to be arrived (excluding public holidays).
#Order place 31 Jan onwards will resume & take 1-4 working days to be arrived (excluding public holidays).
Online Purchases with Alteration Service
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Red Packet
Campaign Period: 17 - 26 January 2025
Available: All Store & Online Purchases
Minimum Spend*: $100
Remark:
1) 6 pieces per packet.
2) Limited to one (1x) novelty per APP member per transaction. While stocks last.
3) The novelty must be returned (original & good condition) to be eligible for return & refund.
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Mini Bag
Campaign Period: 17 - 26 January 2025
Available: All Store & Online Purchases
Minimum Spend*: $100
Size: 21cm x 13cm x 10cm
Remark:
1) Limited to one (1x) novelty per APP member per transaction. While stocks last.
2) The novelty must be returned (original & good condition) to be eligible for return & refund.
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DBS/ POSB Cardmember Exclusive Offer
Campaign Period: 17 - 26 January 2025
Available: All Stores, except Changi Airport Terminal 1 store
Minimum Spend*: $120
Receive a physical 【Next Purchase $12 off UNIQLO Voucher】 when pay using DBS/ POSB Credit or Debit Cards.
Remark:
1) Valid for 1 redemption per DBS/ POSB Cardmember per transaction.
2) The coupon considered as novelty and it must be returned (original & good condition) to be eligible for return & refund of original purchase.
3) This promotion is not applicable for Pay-in-Store and online purchases.
【Next Purchase $12 off UNIQLO Voucher】 Terms & Conditions
● Valid for next in-store purchase (one-time use only).
● Valid for payment with DBS/ POSB card (credit/ debit) payment only.
● Valid for use until 28 February 2025.
● Valid with a minimum spend of $13.
● Please proceed to cashier counter (no self-checkout) to use the coupon.
● This coupon cannot be used with other coupons.
● Purchases made with this coupon are not eligible for refunds, only exchanges.
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Lucky Charm Customisation Bar
Store: Orchard Central (17 - 19 January 2025, 11am - 9pm)
Store: Jewel (24 - 26 January 2025, 11am - 9pm)
Minimum Spend*: $120
Choose 2 plush pins and 1 CNY greetings tag to create your personalised lucky charm.
Remark:
1) Applicable to purchases made on the same day at the selected stores stated above.
2) Limited quantity available, redemption will be on a first-come-first-serve basis.
3) Limited to one redemption per APP member per transaction. While stocks last.
* All campaigns for APP Member exclusive. Not applicable for purchases of UNIQLO Gift Cards.
* For online purchases, the novelty will not show during your checkout page but it will only be shown in your physical invoice that will be included in the parcel (while stock last).
* Minimum spend refers to the final amount after the use of any UNIQLO coupons and ShopBack Vouchers.
* The embroidery fees, alteration fees & gift service fees shall be excluded from the novelty entitlement minimum spend calculation.
* All novelty must be returned to be eligible for return & refund.
For more information and limited offers, please check our Chinese New Year festival (here).
Suggestion Box
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We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Singapore
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* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Email
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Toll-Free Phone Number
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
800 321 2015 (Toll-Free)
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
