Q. About Order Status
To check your online order status, you are required to login your online account in our UNIQLO website/ UNIQLO App.
Once login, click the [HUMAN] icon on the top banner and choose [ORDER HISTORY].
For UNIQLO App user, you may click [MEMBERSHIP] on the bottom banner and choose [ORDER HISTORY].
We are using Ninja Van courier for home delivery and you may track the parcel delivery status here in the next working day once receive the tracking number.
Click & Collect online order will deliver to our store from warehouse. Once the parcel is ready for collection, you will receive the email for pickup and the order status in [ORDER HISTORY] will update as [Ready for pickup].
Once login, click the [HUMAN] icon on the top banner and choose [ORDER HISTORY].
For UNIQLO App user, you may click [MEMBERSHIP] on the bottom banner and choose [ORDER HISTORY].
We are using Ninja Van courier for home delivery and you may track the parcel delivery status here in the next working day once receive the tracking number.
Click & Collect online order will deliver to our store from warehouse. Once the parcel is ready for collection, you will receive the email for pickup and the order status in [ORDER HISTORY] will update as [Ready for pickup].
Suggestion Box
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We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Singapore
CHAT SUPPORT
* Click "CHAT SUPPORT" to start chatting with our ChatBot.
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Email
Our Customer Care team will get back to you within the next 24 hours submitted Webform.
Phone
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Phone
1800 864 7568
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
