2. UNIQLO Singapore Customer Service
  3. Delivery
  4. Home Delivery

Q. About Home Delivery

UNIQLO online order offer standard delivery service and deliver your parcel to home or appointed address with care.

Please find the below details of our service for your references: 

Courier Partner 

UNIQLO online order delivery is handled by the courier partners below. Please check at the Tracking ID example below to identify which courier is assigned to deliver your parcel:
2) Cycle & Carriage (ID: UNQCCXXXXXXXXXXXX)

Delivery Charges

$6 flat rate charged per online order
Free shipping with minimum spend $60*

Delivery Lead Time

1 - 4 working days (excluding public holidays and weekends) 

    Once your online order is ready for shipping, you will receive an email with our courier tracking number from our system.

    Depending on which courier was assigned to deliver your parcel, you may check the delivery status with the provided tracking number in NinjaVan (here) or Cycle & Carriage (here) website.

    User-added image

    Frequently Asked Question

    1. I have not received my order after your delivery lead time.

    It is recommended to wait for additional 1 or 2 days during the peak season

    Alternatively, you may click the button "CHAT SUPPORT" on below for further assist from our live chat agent. 

    2. What if I entered the wrong delivery address?

    You may cancel the online order within 30 minutes after the order confirmed and place a new online order with correct details.

    If your online order proceeded and shipped, please contact the assigned courier service for further assist to change your details. 

    NinjaVan: (here)
    Cycle & Carriage: (here)

    3. How to check my order delivery status?

    UNIQLO App
    1. Launch the UNIQLO App
    2. Click your【MEMBERSHIP】card (bottom right)
    3. Click the【ORDER HISTORY】 
    4. Log in your UNIQLO online account

    1. Click the【HUMAN】icon (upper right)
    2. Log in your UNIQLO online account 
    3. Click the【HUMAN】icon again and choose【Order history】

    4. Do you offer international delivery?

    We only ship to Singapore address for the time being and our online store only services within Singapore.

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