Q. Review & Sampling Programme
To thank customers for writing reviews on UNIQLO.COM that help us to improve LifeWear, we’d like to give them free samples to try out.
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1. Who is eligible for the Sampling Programme?
Any APP member who leaves a review before the deadline of the review period.
*Note: It must be an approved review, click (here) for more details about Product Review Guideline. -
2. What product do I have to review to stand a chance to be a part of the Sampling Programme?
You can review any product found on UNIQLO Singapore APP or website, to stand a chance to be a part of the Sampling Programme. But, if you leave feedback on products with few reviews, they will go the longest way in helping fellow customers make better purchase decisions, and UNIQLO's merchandising team make product improvements.
The product that will be given away under the sampling programme, will not be tied to the product reviews submitted by customers. -
3. How do I leave a review?
Go to your purchase history on the website or your APP (here), scroll to the product you would like to give feedback on, and click [WRITE A REVIEW]. -
4. How would I be notified if I have been selected for the Sampling Programme?
If you're selected, you will receive a push notification on your APP for a Sampling Coupon, so do ensure your push notifications are enabled. You can find the Sampling Coupon when you click the [NOTIFICATION] icon, on the top right hand side of your APP’s homepage. -
5. How do I collect my sample?
You would need to show your Sampling Coupon on your APP to our staff at any UNIQLO Singapore store, and you would have to do so within the redemption period stated on the coupon.
Unless there are additional government restrictions imposed on movement, we will not be able to grant extensions for the coupon redemption. -
6. Can I return or exchange the free sample for something of commensurate value?
Free samples given out via this programme cannot be returned or exchanged for another product or cash, in part or in full. -
7. Can I leave a review for the free sample received via this programme?
Yes, you can leave a review for the free sample via the UNIQLO Singapore APP or website. In fact, it is highly encouraged! -
8. How often will this Sampling Programme run?
The Sampling Programme is held once every three months for a regular cycle.
* Future cycles are subjected to change.
** Product review entry period remains the same (4 months before the closing of the collection review).
Please refer to the chart below to understand the regular cycle schedule:
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9. If I have been chosen to be in the Sampling Programme, would I automatically remain in the programme and receive free samples at least once every four months?
No, you would not automatically continue to be enrolled in the programme.
However, as we refresh the participants in every cycle, you still stand a good chance of being randomly chosen to be part of this programme, if you continue leaving reviews on UNIQLO.COM on a regular basis (e.g. monthly).
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