Q. Stay Vigilant Against Fake Emails & Accounts
Quick Links
● UNIQLO Singapore Official Email & Social Media Accounts
● Attention
● How to Identify Fake Website, Emails & Account
UNIQLO Singapore Official Email & Social Media Accounts
Please be guided of the official UNIQLO email and social media accounts:
*UNIQLO official accounts are marked with the following certification mark next to the account name.
Please be beware when opening an unsolicited email of fake accounts that are pretending UNIQLO. A fraudster may be on the other end.
UNIQLO is NOT using any email accounts without the certification mark or Gmail to announce any campaign or contact a customer.
Attention
If you receive a suspicious email, SMS or personal message in social media claimed to be UNIQLO, please DO NOT:
Please delete the entire message & block the fake account to prevent further damage.
If you place an order through a Fake website, you may run into problems such as not receiving the product or receiving a counterfeit product. Please check the website address displayed in your web-browser if you are accessing the UNIQLO official website.
Should you want to confirm the email/ message received or want to report unofficial accounts, please contact our customer care team on the below【Chat Support】or【By Email】.
How to Identify Fake Website, Emails & Accounts
【Fake Website】
Our correct website address of the UNIQLO official website is [www.uniqlo.com/sg].
Please note that the imitation sites have different domains, such as [www.uniqlo●●●●●●.com] and [www.●●●unlqio.com].
Please be aware that the common & characteristics of counterfeit sites:
【Fake Email】
If you receive a suspicious email, please check the sender if it is from UNIQLO.
Our official email address is [customerservice.sg@uniqlo.com.sg].
Please be aware that the common & characteristics of counterfeit sites:
【Fake Social Media Account】
Official accounts have the following verification badge next to the account name.
● UNIQLO Singapore Official Email & Social Media Accounts
● Attention
● How to Identify Fake Website, Emails & Account
UNIQLO Singapore Official Email & Social Media Accounts
Please be guided of the official UNIQLO email and social media accounts:
● Customer Center: customerservice.sg@uniqlo.com.sg
● System: order@mail.uniqlo.com.sg; noreply@mail.uniqlo.com.sg; no-reply-sg@uniqlo.com.sg
● Newsletter: enews@uniqlo.com.sg; email@sg.uniqlo.com
● Facebook: Uniqlo Singapore
● System: order@mail.uniqlo.com.sg; noreply@mail.uniqlo.com.sg; no-reply-sg@uniqlo.com.sg
● Newsletter: enews@uniqlo.com.sg; email@sg.uniqlo.com
● Facebook: Uniqlo Singapore
● Instagram: uniqlosg
● Tiktok: @uniqlosg
*UNIQLO official accounts are marked with the following certification mark next to the account name.
UNIQLO is NOT using any email accounts without the certification mark or Gmail to announce any campaign or contact a customer.
Attention
If you receive a suspicious email, SMS or personal message in social media claimed to be UNIQLO, please DO NOT:
● Click the URL link
● Open attachment
● Open attachment
● Reply/ answer the questionnaire
● Reply the message
● Forward the message
● Call the listed phone number
● Forward the message
● Call the listed phone number
Please delete the entire message & block the fake account to prevent further damage.
If you place an order through a Fake website, you may run into problems such as not receiving the product or receiving a counterfeit product. Please check the website address displayed in your web-browser if you are accessing the UNIQLO official website.
Should you want to confirm the email/ message received or want to report unofficial accounts, please contact our customer care team on the below【Chat Support】or【By Email】.
How to Identify Fake Website, Emails & Accounts
【Fake Website】
Our correct website address of the UNIQLO official website is [www.uniqlo.com/sg].
Please note that the imitation sites have different domains, such as [www.uniqlo●●●●●●.com] and [www.●●●unlqio.com].
Please be aware that the common & characteristics of counterfeit sites:
● Bank account name does not match with operating company.
● Contact email address is a free email address.
● Price of all products are extremely low.
● Contact email address is a free email address.
● Price of all products are extremely low.
【Fake Email】
If you receive a suspicious email, please check the sender if it is from UNIQLO.
Our official email address is [customerservice.sg@uniqlo.com.sg].
Please be aware that the common & characteristics of counterfeit sites:
● In front of @, alphabets without any meaning and random.
Example: ihwiagfpsy@ml.store.uniqlo.com
● Different alphabets spelling by quoting our brand name.
Example: ●●●●●●@unlqio.com.sg
● Price of all products are extremely low.
Example: ihwiagfpsy@ml.store.uniqlo.com
● Different alphabets spelling by quoting our brand name.
Example: ●●●●●●@unlqio.com.sg
● Price of all products are extremely low.
【Fake Social Media Account】
Official accounts have the following verification badge next to the account name.
Suggestion Box
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Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Singapore
CHAT SUPPORT
* Click "CHAT SUPPORT" to start chatting with our ChatBot.
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Email
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Phone
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Phone
1800 864 7568
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
