Q. How do I shop online
To shop online, please check the below step-by-step guide:
2. Click [CHECKOUT] if you're done with the shopping.
3. Select delivery option.
(Delivery to Home Address or Click & Collect at any UNIQLO Stores).
4. To utilize coupon (if applicable)
6. Choose your payment option.
7. Click [PLACE ORDER] once everything confirmed and it will redirect you to the payment page.
8. You will receive an order confirmation email after payment made.
2. Click [VIEW CART] to review items in your cart.
3. You may view the order summary and click [COUPON] if you have any coupon discount to use. Proceed [CHECKOUT] once confirmed.
4. Select delivery option.
(Delivery to Address or Click & Collect at UNIQLO Stores)
5. Choose your payment option.
6. Click [PLACE ORDER] once everything confirmed and it will redirect you to the payment page.
7. You will receive an order confirmation email after payment made.
UNIQLO App:
1. Find your desired item. Select preferred size and colour, then click [ADD TO CART] on the bottom in same page.
2. Click [CHECKOUT] if you're done with the shopping.
3. Select delivery option.
(Delivery to Home Address or Click & Collect at any UNIQLO Stores).
4. To utilize coupon (if applicable)
6. Choose your payment option.
7. Click [PLACE ORDER] once everything confirmed and it will redirect you to the payment page.
8. You will receive an order confirmation email after payment made.
Web Browser:
1. Find desired item. Select preferred size and colour and click [ADD TO CART].
2. Click [VIEW CART] to review items in your cart.
3. You may view the order summary and click [COUPON] if you have any coupon discount to use. Proceed [CHECKOUT] once confirmed.
4. Select delivery option.
(Delivery to Address or Click & Collect at UNIQLO Stores)
5. Choose your payment option.
6. Click [PLACE ORDER] once everything confirmed and it will redirect you to the payment page.
7. You will receive an order confirmation email after payment made.
Frequently Asked Questions
1. I accidentally clicked the [REDEEM COUPONS] button without applying the discount to my purchase.
Please contact our customer service center with below 【CHAT SUPPORT】or【By Email】with below information for further assist:
1) 13-digit App membership ID
2) Screenshot of coupon that showing as [Redeemed].
Suggestion Box
Feedback Submitted
Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Singapore
CHAT SUPPORT
* Click "CHAT SUPPORT" to start chatting with our ChatBot.
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Email
Our Customer Care team will get back to you within the next 24 hours submitted Webform.
Phone
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Phone
1800 864 7568
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
