Q. Reset Password
New password must fulfill the following requirements:
i. Minimum 8 characters
ii. Should contain minimum 1 alphabet
iii. Should contain minimum 1 number
Here are the steps to reset your login password:
i. Minimum 8 characters
ii. Should contain minimum 1 alphabet
iii. Should contain minimum 1 number
Here are the steps to reset your login password:
1) Click [FORGOT YOUR PASSWORD] in the Login page.
2) Fill in your registered email address and click [SUBMIT].
3) You will receive an email from system with your personal reset password link within an hour.
4) Open the link and change your password.
2) Fill in your registered email address and click [SUBMIT].
3) You will receive an email from system with your personal reset password link within an hour.
4) Open the link and change your password.
- Please check your email Spam/ Junk folder.
- The password reset link will be valid for 2 hours only.
- Password must be 8 – 20 letters, and contain both letters and numbers
- Only 4 symbols can be used: - _ . @
Frequently Asked Questions
1. I try to reset password but failed. System error showing as "Information provided doesn’t match our records. Please check the spelling and try again"?
Please check if the spelling of provided email is correct.
If still showing the same message, it means that our system is unable to recognize your email address. This will happen when you only downloaded our UNIQLO App without registering as our online membership. Please click (here) to register as our online membership.
Suggestion Box
Feedback Submitted
Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Singapore
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* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Email
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Phone
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Phone
1800 864 7568
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
